IMPORTANT MESSAGE
CONSULTS ARE NOW BY TELEPHONE
From Monday 30th March, our doctors will shift to delivering consults predominantly via telephone.
Our doctors can perform a large proportion of routine care via the phone. These measures are in place for your safety. We may also delay routine preventative health care, including skin checks, routine pap smears, chronic disease care plans, and routine physical examinations until risks associated with the COVID-19 pandemic pass.
MAKE A TELEPHONE APPOINTMENT
To book an appointment online for a telephone consult with a doctor, please visit HERE.
In most cases, telephone consults during the pandemic will be bulk-billed.
FACE-TO-FACE APPOINTMENTS
At this time, our doctors will only examine patients face-to-face if required. In this case, the doctor will schedule an appointment during your telephone assessment.
On arrival at the clinic, you will be asked to call reception to inform them that you have arrived – please continue to wait outside. You will be called and taken directly into the consulting room. While this precaution might appear extreme, it further adds to your safety.
COVID-19 TESTING
Testing for COVID-19 is strictly limited to people who fit the criteria set by the Australian Government. If you have cold or flu symptoms, please stay home until you have been well for at least 48 hours.
If you need advice, please speak with our reception staff or visit our website to book a consult with a doctor via telephone.
Call 000 if you need urgent medical assistance.
For more information on COVID-19, please visit
www.health.gov.au/health-topics/novel-coronavirus-2019-ncov