Emergency

In case of any life-threatening medical accident or emergency, patients should always contact an ambulance immediately on 000.

A 24-hour accident and emergency service operates at the Gawler Health Service, treating patients with life threatening emergencies (triage categories 1-2).

This service is staffed by local GPs on a roster; there is no guarantee patients will be seen by their own GP or a doctor of their regular practice.

Any patients presenting to the emergency service who are assessed as suffering a minor medical problem (triage 3-5) will be referred instead to the GP Clinic (if it is operating at that time) or advised to make an appointment with their regular GP.

Your understanding in responsibly using this emergency service so that it can remain available for any emergency patients in need of urgent emergency medical intervention is appreciated.

Please be aware that the Gawler Health Service is not a major hospital; serious life-threatening emergencies may be stabilised before ambulance or airlift transfer to the Lyell McEwin Hospital or the Royal Adelaide Hospital for critical care.

Unless you can quickly reach the Gawler Health Service Accident/Emergency service yourself, you should always contact emergency medical services on 000 for advice before making a decision to attend; paramedics may instead direct you immediately to the Lyell McEwin Hospital or the Royal Adelaide Hospital by ambulance.

Minor medical issues:
At any time: please make an appointment with your regular GP between 8am and 5:30pm weekdays.

Urgent medical issues, non-life threatening (triage categories 3-5):
9am – noon Saturday: after-hours service at Hyde and Partners Medical Centre
6pm – 10pm weeknights, noon – 10pm Saturday, 9am – 10pm Sunday: GP Clinic at Gawler Health Service

Accident or emergency medical issues, life threatening (triage categories 1-2):
At any time: Contact ambulance or go directly to Accident/Emergency service at Gawler Health Service

UPDATE: There have been PBS changes from 1 June 2020 regarding opioid prescribing. Please book with your regular GP to discuss how these changes will affect you.

SA GOVERNMENT FREE FLU VACCINATIONS

We are aware that the South Australian Government has announced free flu vaccinations will be available for all people from 28th May 2022 until 30th June 2022. We are currently engaging with the Government to secure additional flu vaccines. Due to limited supply, we ask that you remain patient. We will update our website and open additional online appointments as stock becomes available. Please refrain from calling our clinic in relation to this and refer to our website.

HAVE YOU TESTED POSITIVE TO COVID-19?

If you have recently tested positive to COVID-19, please read this patient information.

COVID-19 FREQUENTLY ASKED QUESTIONS

Before calling our clinic or booking an appointment with your GP, please take a moment to read through these Frequently Asked Questions. They have been developed to help answer some general questions you might have about COVID-19.

Coronavirus Health Alert

The threat level of COVID-19 in South Australia is escalated. For the safety of our patients and staff, we encourage telephone appointments (where possible).

If a face-to-face appointment is required, it will be time-limited, and we request that all patients wear a face mask while in the clinic.

We have a COVID-19 triage process in place, and you may be requested to wait outside or in your vehicle.

We also observe social distancing >1.5m and limit the number of patients in our waiting room.

If you have symptoms of the flu, a cold, or a loss of sense of smell or taste, then a COVID-19 test is necessary. Please refer to the SA Health website for a list of COVID-19 respiratory clinics and testing centres.

If you are unwell and have respiratory symptoms, please ask for a telephone appointment with a GP, and a safe review will be arranged.

The Government has restricted Medicare GP telehealth items to circumstances where a patient has COVID-19 and/or is a close contact and is required to quarantine or isolate under a state directive, or where there is an existing relationship with a general practice (i.e., the patient has visited a GP in the practice face-to-face in the last 12 months), children aged under 12 months, or patients who are homeless. Please be aware that a private fee may be incurred for telephone or video consults.