Emergency

In case of any life-threatening medical accident or emergency, patients should always contact an ambulance immediately on 000.

A 24-hour accident and emergency service operates at the Gawler Health Service, treating patients with life threatening emergencies (triage categories 1-2).

This service is staffed by local GPs on a roster; there is no guarantee patients will be seen by their own GP or a doctor of their regular practice.

Any patients presenting to the emergency service who are assessed as suffering a minor medical problem (triage 3-5) will be referred instead to the GP Clinic (if it is operating at that time) or advised to make an appointment with their regular GP.

Your understanding in responsibly using this emergency service so that it can remain available for any emergency patients in need of urgent emergency medical intervention is appreciated.

Please be aware that the Gawler Health Service is not a major hospital; serious life-threatening emergencies may be stabilised before ambulance or airlift transfer to the Lyell McEwin Hospital or the Royal Adelaide Hospital for critical care.

Unless you can quickly reach the Gawler Health Service Accident/Emergency service yourself, you should always contact emergency medical services on 000 for advice before making a decision to attend; paramedics may instead direct you immediately to the Lyell McEwin Hospital or the Royal Adelaide Hospital by ambulance.

Minor medical issues:
At any time: please make an appointment with your regular GP between 8am and 5:30pm weekdays.

Urgent medical issues, non-life threatening (triage categories 3-5):
9am – noon Saturday: after-hours service at Hyde and Partners Medical Centre
6pm – 10pm weeknights, noon – 10pm Saturday, 9am – 10pm Sunday: GP Clinic at Gawler Health Service

Accident or emergency medical issues, life threatening (triage categories 1-2):
At any time: Contact ambulance or go directly to Accident/Emergency service at Gawler Health Service

UPDATE: There have been PBS changes from 1 June 2020 regarding opioid prescribing. Please book with your regular GP to discuss how these changes will affect you.

Coronavirus Health Alert

As the threat level of COVID-19 is currently low in South Australia, we’re now offering face-to-face appointments. We continue to monitor the situation in other States closely.

We also observe social distancing >1.5m and limit the number of patients in our waiting room.

If you have symptoms of the flu, a cold, or a loss of sense of smell or taste, then a COVID-19 test is necessary. If you require help to arrange this, please book a telephone consult with a GP first, and an appropriate safe review can be arranged.

For patients with other conditions who would prefer a telephone or video consult, these appointments continue to be available.

Please be aware that a private or gap fee may be incurred for telephone or video consults from 1st October 2020.

Medicare GP telehealth items are restricted to circumstances where a patient has an existing relationship with a general practice (i.e. the patient has visited a GP in the practice face-to-face in the last 12 months), other than for children aged under 12 months or patients who are homeless.

Please be assured that our clinic is COVID-19 safe, and we remain prepared to transition back to telephone triage of all consults should COVID-19 threat levels increase.