GP Visits

HOUSE CALLS & HOMECARE VISITS

When necessary, house calls will be made for our regular patients who live in the immediate area. Nursing staff will be able to assess the urgency of the visit.

If nursing staff assess the situation as being an emergency, they will assist you or your family in arranging an ambulance.

The following nursing/rest homes are visited regularly by members of this practice:

  • Trevu Nursing Home
  • Southern Cross Hostel
  • Wheatfields Inc.
  • Eldercare Gawler

HOSPITAL VISITS

The Gawler Health Service has no doctors on staff; patients can be admitted by GPs with admitting rights and who can visit their own patients.

Hyde and Partners doctors staff a roster to provide care for regular patients of the practice. In-patients at the Gawler Health Service may not be visited by their regular GP from Hyde and Partners every day

MEDICAL ISSUES

Your understanding in responsibly using this emergency service so that it can remain available for any emergency patients in need of urgent emergency medical intervention is appreciated.

Minor medical issues:
At any time: please make an appointment with your regular GP between 8am and 5:30pm weekdays.

Urgent medical issues, non-life threatening (triage categories 3-5):
9am – noon Saturday: after-hours service at Hyde and Partners Medical Centre
6pm – 10pm weeknights, noon – 10pm Saturday, 9am – 10pm Sunday: GP Clinic at Gawler Health Service

Accident or emergency medical issues, life threatening (triage categories 1-2):
At any time: Contact an Ambulance (Dial 000) or go directly to Accident/Emergency service at Gawler Health Service.

AFTER HOURS

Hyde and Partners is open for appointments between 8am and 5:30pm weekdays.

Medical services outside these times are provided by several doctors from local medical centres including Hyde and Partners and an organisation called GP Inc. which staffs an after-hours GP Clinic based at the Gawler Health Service.

GP Inc. is a private service and will render you a fee for any services provided. There is no guarantee that you will see a doctor from your own practice; the after-hours GP Clinic service is staffed on a rotating roster.

The after-hours GP Clinic service at the Gawler Health Service operates from 6pm to 10pm each weeknight, 12pm to 10pm on Saturdays and 9am to 10pm on Sundays. The GP Clinic only deals with minor medical issues (triage category 3-5). Any serious medical issues (triage category 1-2) will be referred to the 24-hour accident and emergency service, which operates at the Gawler Health Service.

Hyde and Partners provides an after-hours service on-site at Hyde and Partners Medical Centre for emergency treatment only between 9am to 12pm on Saturdays until the GP Clinic at the Gawler Health Service opens. Any serious medical issues (triage category 1-2) will be referred to the emergency service at the Gawler Health Service.

Any patients presenting in triage categories 3-5 after 10pm when the GP Clinic closes will be assessed by a nurse and advised to make an appointment to see their normal GP the following day. After 10pm, only serious medical conditions (triage category 1-2) will be treated by the 24 hour emergency service.

Coronavirus Health Alert

From Monday 30th March, our doctors shifted to delivering consults predominantly via telephone or video telehealth. A large proportion of routine medical care can safely be performed over telehealth. These measures are in place for your safety. Fortunately, the levels of COVID-19 within our community are currently low.

To book an appointment online for a telephone consult with a doctor, please click here. In most cases, telephone or video consults during the pandemic will be bulk-billed.

If your problem requires an examination, a safe face-to-face appointment will be scheduled. On arrival at the clinic, you will be asked to call reception to inform them that you have arrived – please continue to wait outside. You will be called and taken directly into the consulting room. While this precaution might appear extreme, it further adds to your safety.

If you have symptoms of fever, cough, sore throat, runny nose or shortness of breath, you may be eligible for testing for COVID-19. Please book a telephone consult with your GP who will discuss and arrange this.

Call 000 if you need urgent medical assistance.

We will also be reaching out to our vulnerable patients and those with chronic diseases to create or update their Chronic Disease Management Plans. Patients over 70 years old, Aboriginal and over 50 years old, and those with chronic disease are more vulnerable to COVID-19. Together, we can optimise your health. Please prioritise finding time to work with us on this.

For more information on COVID-19, please visit www.health.gov.au/health-topics/novel-coronavirus-2019-ncov

 


冠状病毒警

如果你在近期的两周从国外回来或者你有发烧(≥38°C), 嗽,咙疼痛或者呼吸困难,请你尽早跟我们预约和跟我们说你的旅行历史和症状。 

联系’000’  如果你需要紧急医疗救助。
如果你需要更多咨询,请到以下链接或着致电卫生和民政服务部冠状病毒热线 1800 675 398.
www.health.gov.au/health-topics/novel-coronavirus-2019-ncov