GP Visits

HOUSE CALLS & HOMECARE VISITS

When necessary, house calls will be made for our regular patients who live in the immediate area. Nursing staff will be able to assess the urgency of the visit.

If nursing staff assess the situation as being an emergency, they will assist you or your family in arranging an ambulance.

The following nursing/rest homes are visited regularly by members of this practice:

  • Trevu Nursing Home
  • Southern Cross Hostel
  • Wheatfields Inc.
  • Eldercare Gawler

HOSPITAL VISITS

The Gawler Health Service has no doctors on staff; patients can be admitted by GPs with admitting rights and who can visit their own patients.

Hyde and Partners doctors staff a roster to provide care for regular patients of the practice. In-patients at the Gawler Health Service may not be visited by their regular GP from Hyde and Partners every day

MEDICAL ISSUES

Your understanding in responsibly using this emergency service so that it can remain available for any emergency patients in need of urgent emergency medical intervention is appreciated.

Minor medical issues:
At any time: please make an appointment with your regular GP between 8am and 5:30pm weekdays.

Urgent medical issues, non-life threatening (triage categories 3-5):
9am – noon Saturday: after-hours service at Hyde and Partners Medical Centre
6pm – 10pm weeknights, noon – 10pm Saturday, 9am – 10pm Sunday: GP Clinic at Gawler Health Service

Accident or emergency medical issues, life threatening (triage categories 1-2):
At any time: Contact an Ambulance (Dial 000) or go directly to Accident/Emergency service at Gawler Health Service.

AFTER HOURS

Hyde and Partners is open for appointments between 8am and 5:30pm weekdays.

Medical services outside these times are provided by several doctors from local medical centres including Hyde and Partners and an organisation called GP Inc. which staffs an after-hours GP Clinic based at the Gawler Health Service.

GP Inc. is a private service and will render you a fee for any services provided. There is no guarantee that you will see a doctor from your own practice; the after-hours GP Clinic service is staffed on a rotating roster.

The after-hours GP Clinic service at the Gawler Health Service operates from 6pm to 10pm each weeknight, 12pm to 10pm on Saturdays and 9am to 10pm on Sundays. The GP Clinic only deals with minor medical issues (triage category 3-5). Any serious medical issues (triage category 1-2) will be referred to the 24-hour accident and emergency service, which operates at the Gawler Health Service.

Hyde and Partners provides an after-hours service on-site at Hyde and Partners Medical Centre for emergency treatment only between 9am to 12pm on Saturdays until the GP Clinic at the Gawler Health Service opens. Any serious medical issues (triage category 1-2) will be referred to the emergency service at the Gawler Health Service.

Any patients presenting in triage categories 3-5 after 10pm when the GP Clinic closes will be assessed by a nurse and advised to make an appointment to see their normal GP the following day. After 10pm, only serious medical conditions (triage category 1-2) will be treated by the 24 hour emergency service.

UPDATE: There have been PBS changes from 1 June 2020 regarding opioid prescribing. Please book with your regular GP to discuss how these changes will affect you.

SA GOVERNMENT FREE FLU VACCINATIONS

We are aware that the South Australian Government has announced free flu vaccinations will be available for all people from 28th May 2022 until 30th June 2022. We are currently engaging with the Government to secure additional flu vaccines. Due to limited supply, we ask that you remain patient. We will update our website and open additional online appointments as stock becomes available. Please refrain from calling our clinic in relation to this and refer to our website.

HAVE YOU TESTED POSITIVE TO COVID-19?

If you have recently tested positive to COVID-19, please read this patient information.

COVID-19 FREQUENTLY ASKED QUESTIONS

Before calling our clinic or booking an appointment with your GP, please take a moment to read through these Frequently Asked Questions. They have been developed to help answer some general questions you might have about COVID-19.

Coronavirus Health Alert

The threat level of COVID-19 in South Australia is escalated. For the safety of our patients and staff, we encourage telephone appointments (where possible).

If a face-to-face appointment is required, it will be time-limited, and we request that all patients wear a face mask while in the clinic.

We have a COVID-19 triage process in place, and you may be requested to wait outside or in your vehicle.

We also observe social distancing >1.5m and limit the number of patients in our waiting room.

If you have symptoms of the flu, a cold, or a loss of sense of smell or taste, then a COVID-19 test is necessary. Please refer to the SA Health website for a list of COVID-19 respiratory clinics and testing centres.

If you are unwell and have respiratory symptoms, please ask for a telephone appointment with a GP, and a safe review will be arranged.

The Government has restricted Medicare GP telehealth items to circumstances where a patient has COVID-19 and/or is a close contact and is required to quarantine or isolate under a state directive, or where there is an existing relationship with a general practice (i.e., the patient has visited a GP in the practice face-to-face in the last 12 months), children aged under 12 months, or patients who are homeless. Please be aware that a private fee may be incurred for telephone or video consults.