Hyde and Partners Medical Centre Policies

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CONFIDENTIALITY

Your personal health information will only be accessed by authorised persons for the management of your care, and will not be released or otherwise used except as detailed below without your written consent.

Patients are advised that without prior authorisation, pathology results will not be released to anyone other than the patient themselves under any circumstances. Parents and carers must make advance arrangements with the practice if they will require access to any medical results of their charges.

During the regular Australian accreditation process, medical records are randomly selected by a GP for quality assurance purposes. If you do not wish your records to be used, please inform your doctor. Only de-identified information may be used for research purposes.

Under the provisions of the privacy act, patients may access their health information. Requests should be addressed in writing to the practice manager.

A search fee will be charged for retrieval of records.

FEEDBACK

We invite your feedback

Hyde and Partners Medical Centre strives to provide the highest possible standards of comprehensive patient care and support. We welcome patient feedback in an effort to continuously improve the service we provide.

If you are unhappy with any aspect of your care, we would like to hear about it.

Patients are invited to discuss any aspect of their treatment or interactions with staff with our reception staff or may prefer to speak with the practice manager in confidence.

Alternatively, you may contact the Health Advice and Complaints Unit, 11 Hindmarsh Square, Adelaide, SA, 5000.

UPDATE: There have been PBS changes from 1 June 2020 regarding opioid prescribing. Please book with your regular GP to discuss how these changes will affect you.

Moderna COVID-19 Boosters are now available

Was your last COVID-19 vaccination longer than six months ago? It might be time to get a booster dose, especially if you are 75 years or older.

Adults aged 65 to 74 years or 18 to 64 years with severe immunocompromise should also discuss with their doctor whether they should consider a booster.

You can check the current ATAGI recommendations at https://www.health.gov.au/news/atagi-update-on-the-covid-19-vaccination-program

To book a COVID-19 vaccination appointment or consult with your doctor, please book via our website or call our practice on 8522 3444.

Extra Medicare benefits with MyMedicare

Extra Medicare benefits are now available to eligible patients who have registered with the Australian Government’s MyMedicare. To register or learn more about how MyMedicare can benefit you, click here.

When registering online, if you cannot find our clinic in the list of medical centres that are registered with MyMedicare, please check back later in the month, as we may still be going through the set-up process in the system.

We moved on 18th January 2023

Our clinic is now located at 1 Light Square, Gawler. Information about car parking can be found here.

Call 000 if you need urgent medical assistance.